1. Our 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all online courses purchased directly from our website. This guarantee provides you with a risk-free way to try our courses and see if they meet your needs.
2. Eligibility for a Refund
To be eligible for a full refund, your request must meet the following two conditions:
Your refund request must be submitted within 14 calendar days of your original purchase date.
You must have completed less than 20% of the total course content. Our platform tracks course progress, and this condition helps prevent abuse of our refund policy.
3. How to Request a Refund
To request a refund, please follow these simple steps:
Send an email to our support team at info@creativebanjara.com.
Use the subject line: "Refund Request".
In your email, please include the email address associated with your account and the full name of the course you would like to refund.
Our team will review your request and typically respond within 2-3 business days.
4. Processing Your Refund
Once your refund is approved, it will be processed within 5-10 business days. The amount will be credited back to your original method of payment (e.g., credit card, debit card, etc.).
5. Non-Refundable Situations
Please note that we are unable to grant refunds in the following situations:
Requests made after the 14-day guarantee period has expired.
If you have completed 20% or more of the course content.
If your account has been suspended or terminated for violating our Terms and Conditions.
For purchases made through third-party vendors or resellers (please contact them directly for their refund policies).
